These apply to all gift cards purchased online or in-store.
- Gift Cards are valid for up to one year from the date of purchase.
- Gift Cards can only be used against purchases in The Gin Spa. They cannot be used against any purchases in Cup Tea Rooms or Gin71 directly.
These apply to all Experience Gift Vouchers.
- Experience Vouchers are only valid for use once.
- Experience Vouchers are only valid against the products specified on the voucher. They cannot be exchanged for other items, treatments or cash value.
Please be aware that The Gin Spa reserve the right to adjust pricing as required. We will always display up to date prices on our website. Experience vouchers purchased before pricing changes will be honoured. Bookings for specific packages or treatments will be honoured at the price indicated at the time of booking.
These terms apply to all bookings at the spa. In order to confirm your booking with the spa, you must agree to these terms.
- Your booking is only confirmed once a card detail has been stored. Your card is not charged at this stage. It will only be charged under the following circumstances...
- For bookings of 4 people or more: Cancellation of your booking within 7 days of your appointment time will incur a charge of the full cost of your booked treatments or packages. Our prices are available to view on our menu page.
- For bookings of 1, 2 or 3 people: Cancellation of your booking within 24 hours (48 hours for bookings on a Saturday or Sunday) of your appointment time will incur a charge of the full cost of your booked treatments or packages. Our prices are available to view on our menu page.
- We store all card details using Stripe using a fully PCI compliant system.